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*If an error message in English appears on the handle device, please take the following actions.
▼ SHORT CIRCUIT
・If you screw the flavor pot too tightly, the contacts will short out. Turn it slowly and if the handle vibrates, do not insert it any further. *Flavor pot is the part of the handle where you can see the liquid.
▼ PAIRING FAILED・Please contact us via inquiry form.
▼ PLEASE TURN ON
・Can only be used when the handle is powered on.
▼NO FLAVOR POD
・If the flavor pot is not connected in the missionary position, it will not vibrate when connected. When this message appears, reconnect the flavor pot until you feel vibration from the handle.
▼LOW BATTERY
・Requires charging of the handle.
▼UNRECOGNIZED
・Please contact us.
▼TIME OUT
・The number of times the flavor pot has been used has been exceeded. Please finish using it.
▼TEMP TOO HIGH
・Please leave it for a few minutes until the temperature of the main unit falls.
[Basic rental period] Delivery date and time - 6:00 a.m. the next day
*Until the collection time, use is permitted even after the above period. If a problem occurs, please report it to us within the rental period. If your request is made after the basic rental period, we will not refund or exchange your request. We are unable to accommodate you. (Listed in Terms of Use)
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